Sales Department
Trained on every product we sell ensures you get the most knowledgable sales person to answer all or you questions and help you pick the right product for you project.
Parts Department
Our huge warehouse enables us to stock virtualy every part for the products we sell. In the event we don't have it in stock, our parts department will order what you need with the priority needed to get your product back to working order.
Installation Department
Knowing how to do the job right and to code the first time should give you the piece of mind you desire when you purchase your product from Dean's Stove & Spa. You can rest assured it is done right when we install your product.
Products we carry
- Free Standing Stoves
- Fireplace Inserts
- Zero Clearance Fireplaces
- Gas Torches
- Spas
- Helo Saunas
- Tulikivi Fireplaces
There have been some changes at Dean's Stove & Spa
No one likes hearing complaints about their customer service. We are no exception. We didn't just disregard the complaints and suggestions we received, we used them to our advantage to build Dean's Stove & Spa to be one of the strongest customer orientated hearth shops in the business.
Over the past year we have been changing our policies towards improving our customer service. The majority of our staff is completely new and better trained. Typical sales people are a thing of the past. All our representatives are technically trained on the products we sell. This makes the customer visit more enjoyable because they can ask the questions they want and need to know and our representative will be able to answer them right then and there. It also enables the customer to be able to talk to anyone in the store and receive the same answers.
We are improving our processes everyday to ensure we give you the satisfaction you deserve every time you call, write or come in to Dean's Stove & Spa. With process and business change come growth. We are still the largest hearth dealer on the East Cost and will soon have the title of East Coast House of Fire because we are the largest dealer of Travis Industries products on the east coast. We are proud to have this distinction and be associated with an industry leader in hearth products.
Come down to Dean's Stove & Spa to experience a whole new level of customer service. Come in and experience the difference good customer service makes.
